Privacy Policy
Effective Date: June 23, 2026
Last Updated: June 23, 2026
House of Bolden (“House of Bolden,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, shop with us online or in person, book services, sign up for emails or text messages, attend events, interact with our social media, or otherwise communicate with us.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide
This may include:
Name
Email address
Phone number
Billing and shipping address
Payment information
Order history
Appointment details
Style preferences
Clothing sizes and fit preferences
Measurements provided for alterations, custom work, styling, or made-to-measure services
Event registration information
Giveaway or promotion entries
Customer service messages
Reviews, testimonials, survey responses, or other content you submit
We do not intentionally collect sensitive personal information unless you choose to provide it for a specific service, such as styling, alterations, custom clothing, or fit-related support.
Information Collected Automatically
When you visit our website, we may automatically collect information such as:
IP address
Browser type
Device type
Pages viewed
Time spent on our website
Links clicked
Referring website or source
Approximate location based on device or IP address
Shopping activity, such as products viewed or added to cart
This information may be collected through cookies, pixels, analytics tools, and similar technologies.
Payment Information
Payments are processed through third-party payment processors. We do not store full credit card numbers on our own systems. Payment processors may collect and process your payment information according to their own privacy policies and security practices.
2. How We Use Your Information
We may use your information to:
Process and fulfill orders
Ship purchases
Communicate about orders, appointments, events, services, or customer support
Provide styling, alteration, custom design, made-to-measure, or retail services
Send newsletters, style guides, product updates, promotions, event invitations, and brand updates
Personalize your shopping and styling experience
Improve our website, products, services, and customer experience
Manage loyalty programs, waitlists, giveaways, promotions, or special offers
Prevent fraud, unauthorized transactions, or misuse of our services
Maintain business records
Comply with legal obligations
Protect the rights, safety, and security of House of Bolden, our customers, and our community
3. Email and Text Marketing
If you sign up for our email list, newsletter, waitlist, promotions, or other communications, we may send you marketing emails. You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
If you opt in to text messages, we may send you promotional or transactional text messages. Message and data rates may apply. You may opt out of marketing text messages at any time by replying “STOP” or following the instructions provided in the message.
We do not want you trapped in our inbox against your will. We want you there because you love the world we are building.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to:
Keep the website functioning properly
Remember your preferences
Understand website traffic and customer behavior
Improve product offerings and marketing
Measure the effectiveness of ads, emails, and promotions
Support abandoned cart reminders or personalized recommendations
You can adjust your browser settings to block or delete cookies. Some website features may not work properly if cookies are disabled.
We may also use third-party tools such as website hosting platforms, analytics providers, advertising platforms, social media platforms, email marketing providers, or e-commerce tools. These third parties may collect information according to their own privacy policies.
5. How We Share Information
We do not sell your personal information in the traditional sense of exchanging it directly for money.
We may share information with trusted service providers who help us operate our business, including:
Website and e-commerce platforms
Payment processors
Shipping and fulfillment providers
Email and SMS marketing platforms
Analytics providers
Advertising and social media platforms
Appointment scheduling tools
Customer service tools
Professional advisors, such as accountants, consultants, or attorneys
We may also share information if required to comply with the law, enforce our policies, protect our business, respond to legal requests, prevent fraud, or protect the safety of our customers and community.
Some privacy laws may define certain advertising or analytics sharing as a “sale” or “targeted advertising.” If applicable, you may have the right to opt out of that type of processing.
6. Colorado Privacy Rights
If you are a Colorado resident, you may have certain rights under the Colorado Privacy Act, depending on whether the law applies to our business at the time of your request.
These rights may include the right to:
Confirm whether we process your personal data
Access your personal data
Correct inaccuracies in your personal data
Delete personal data we have collected about you
Obtain a copy of your personal data in a portable format
Opt out of targeted advertising
Opt out of the sale of personal data
Opt out of certain types of profiling that produce legal or similarly significant effects
To submit a privacy request, contact us at:
Email: info@houseofbolden.com
Mailing Address: 4340 E. Kentucky Ave. Ste 352 A Glendale, CO 80246
Please include your name, contact information, and the nature of your request. We may need to verify your identity before completing your request.
If we deny your request, you may appeal our decision by contacting us at the same email address with the subject line: “Privacy Appeal.”
Where required, we will honor recognized universal opt-out mechanisms, such as browser-based privacy signals, in accordance with applicable law.
7. Data Retention
We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Complete transactions
Provide services
Maintain business records
Resolve disputes
Meet tax, accounting, legal, or reporting obligations
Prevent fraud
Improve customer experience
When information is no longer needed, we may delete, de-identify, or securely retain it as required by law or legitimate business needs.
8. Security
We take reasonable measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no website, payment system, email platform, or method of electronic transmission is completely secure.
Please use care when submitting personal information online and avoid sending highly sensitive information through unsecured channels.
9. Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.
10. Accessibility and ADA Communication Support
House of Bolden is committed to making our website, communications, and customer experience accessible to all customers, including people with disabilities.
If you experience difficulty accessing our website, privacy policy, checkout process, product information, booking tools, emails, or any other part of our digital experience, please contact us so we can assist you.
Accessibility Contact:
Email: info@houseofbolden.com
Phone: 720-365-3737
Mailing Address: 4340 E. Kentucky Ave. Ste 352 A Glendale, CO 80246
Please include a description of the accessibility issue, the page or feature involved, and the best way to contact you. We will make reasonable efforts to provide the information, service, or transaction support you need through an accessible alternative method.
We welcome feedback and take accessibility concerns seriously.
11. Third-Party Links
Our website, emails, or social media may include links to third-party websites, platforms, payment tools, social media pages, or partner services.
We are not responsible for the privacy practices, accessibility practices, content, or policies of third-party websites or services. We encourage you to review their privacy policies before providing personal information.
12. Social Media and User-Generated Content
If you tag House of Bolden, submit photos, reviews, testimonials, comments, or other content, we may engage with or share that content for marketing, social media, promotional, or community-building purposes, subject to platform rules and applicable law.
If you would like us to remove reposted content that features you, please contact us at info@houseofbolden.com.
13. Giveaways, Events, and Promotions
From time to time, we may host giveaways, events, promotions, waitlists, or special offers. Information collected for these activities may be used to administer the promotion, contact participants, announce winners, send offers, or provide related marketing communications.
Additional terms may apply to specific promotions.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.
Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.
15. Contact Us
For privacy questions, accessibility requests, customer support, or to exercise privacy rights, contact us at:
House of Bolden
Email: info@houseofbolden.com
Phone: 720-365-3737
Mailing Address: 4340 E. Kentucky Ave. Ste 352 A Glendale, CO 80246
Website: www.houseofbolden.com