House of Bolden Return Policy:
We want you to feel bold, beautiful, and confident in every piece you purchase. If something doesn’t work out, we’re here to help—because at M. Bolden, you're more than a customer. You’re family.
What Can Be Returned
You have 21 days from your purchase date to return regular-price items (non-sale items) for a full refund to your original payment method.
To be eligible for a return:
Items must be unworn, undamaged, scent-free, and clean
All original tags must be attached
Items must be returned in-store or by mail within 21 days of purchase
**Please Allow up to 14 business days from item being received to receive refund, shipping is non-refundable**
Can Sale Items Be Returned
You have 14 Days from your purchase date to return sale items.
To be eligible for a return:
Items must be unworn, undamaged, scent-free, and clean
All original tags must be attached
Items must be returned in-store or by mail within 14 days of purchase
**Please Allow up to 14 business days from item being received to receive refund, shipping is non-refundable**
What Can’t Be Returned
Due to hygiene and safety reasons, the following items are final sale and cannot be returned or exchanged:
Sale and clearance items (Store credit options available)
Gift cards
Bodysuits and all undergarments
Candles and fragrances
Please also note: shipping fees are non-refundable.
How to Return
In-Store Returns
Bring your item(s) to our boutique during store hours. We’ll process your return within 14 business days of receipt.
House of Bolden
4340 E. Kentucky Ave, Ste 352A
Glendale, CO 80246
Buzz 352 at the elevator. 3rd Floor.
Online Returns (Mail-In)
We gladly accept returns by mail. Return shipping costs are the responsibility of the customer. You may use the shipping carrier of your choice.
To begin a mail-in return:
Email us at info@houseofbolden.com with your order number and the item(s) you wish to return.
We’ll respond with return instructions and a mailing address.
Once your return is received, we’ll process it within 10 business days and notify you by email.
A Note from Us
As a small, independently-owned boutique, we pride ourselves on offering limited, high-quality collections that change often. We focus on thoughtful fashion—not fast fashion—and that means once a piece is gone, it's usually gone for good.
Timely returns help us keep offering fresh, fearless styles for our community.
We kindly ask that you return any items within 21 days so we can continue bringing bold fashion to those who live boldly.
Thank you for shopping small, supporting our vision, and being part of the House of Bolden movement.
